Useful contacts

Crisis Support

NSW Police

For urgent assistance or to report a crime.

  • 000 or 106 (TTY)
  • 131 444 / (02) 9211 3776 (TTY) (General enquiries)
  • 1800 333 000 (Crime Stoppers)
  • 1800 622 571 (Complaints)


Crisis counselling 24 hour, 7 day service.

Full Stop Australia

Support and counselling for people impacted by violence and abuse. 24 hour, 7 day service.

  • 1800 385 578

Rainbow Sexual, Domestic and Family Violence Helpline

1800RESPECT (National)

Counselling for sexual assault, domestic and family violence. 24 hour, 7 day service. Online counselling also available.

Domestic Violence Line (NSW)

Emergency help and counselling line for domestic and family violence. Referrals to women’s refuges, family support services, hospitals, police, courts and lawyers, transport and emergency accommodation. 24 hour, 7 day service.

Child Protection Help Line

To report suspected child abuse or neglect 24 hours.

  • 132 111

Kids Help Line

Counselling for young people aged 5–25 years. 24 hour, 7 day service. Email or online counselling available.


A 24-hour state-wide, homelessness service.

  • 1800 152 152


Lifeline-trained Aboriginal and Torres Strait Islander crisis support line. 24 hour, 7 day service.

  • 13 92 76

Suicide Call Back Service

Counselling for people affected by suicide. 24 hour, 7 day service.

  • 1300 659 467

Legal Advice and Information

Women’s Legal Service NSW

NSW service providing free confidential legal advice, representation and information to women experiencing domestic violence, sexual assault, family law and other legal issues.

Includes a First Nations Women’s Legal Program and a Working Women’s Legal Service.


Free legal information, advice and referrals. 9am–5pm, Monday–Friday.

Community Legal Centres

Call LawAccess or visit the CLC NSW website to find your nearest community legal centre in NSW. There are specialist and local area centres.

Wirringa Baiya Aboriginal Women’s Legal Centre

A NSW state-wide community legal centre for Aboriginal and Torres Strait Islander women, children and youth.

Youth Law Australia

Free, confidential legal information and help for young people under 25 years.

Inner City Legal Centre

Specialist legal advice for the LGBTIQ community and sex workers.

  • (02) 9332 1966 or 1800 244 481

Immigration Advice & Rights Centre

Specialist legal advice about immigration and refugee law.

Legal Aid NSW

There are Legal Aid offices throughout NSW, call to find your nearest one. They provide representation based on income (means tested) and type of matter (merit).

Legal Aid NSW SACP Service

Specialist victims’ legal service providing legal advice and representation to help protect the privacy of counselling notes and other confidential therapeutic records in criminal proceedings involving sexual offences.

Knowmore Legal Service

Free, independent legal advice and support for survivors of child abuse.

Other Support Services

Witness Assistance Services (ODPP)

Assistance and support for victims of crime and vulnerable prosecution witnesses going to court. Priority is given to victims of sexual assault and domestic violence.

Immigrant Women’s Speakout

Offers a range of services to migrant and refugee women including information, advocacy and referral services.

ACON Safety and Inclusion Project

Support for LGBTQIA+ people who have experienced prejudice related violence and harassment.

Say It Loud is a resource encouraging healthy relationships, with information about abuse.

Sex Workers Outreach Project (SWOP)

Education and health promotion for sex workers in NSW.

Translating and Interpreting Service (TIS)

Interpreting for people whose first language is not English.

National Relay Service

24-hour service relaying information for deaf and speech impaired persons. There are special contacts available for emergency services – see website for more information.

Deaf Connect

Support, advocacy, referral and interpreting for people who are deaf.

People with Disability

Support, advocacy and referral for people with disability.

NSW Aging and Disability Abuse Helpline

Information or to report concerns of abuse, neglect and exploitation of older people and adults with a disability. Mon–Fri, 9am–5pm

Counselling and Support Services

NSW Health Sexual Assault Services

Free services including information, crisis counselling, medical care and forensic examination and ongoing counselling and support groups. For NSW service locations, view the contact list.

Women’s Health Centres

Find your nearest women’s health centre for counselling, groups, and other health services.

Blue Knot Foundation

Services for anyone who affected by complex trauma and survivors of abuse, neglect or violence including a support line, information and resources.

  • (02) 8920 3611 (general enquiries)
  • 1300 657 380 (Blue Knot Helpline and Redress Support Service)

Victims Services

Victims of sexual assault and other violent crimes can make claims for financial assistance and get free counselling.

  • 1800 633 063
  • (02) 8688 5511
  • 1800 019 123 (Aboriginal contact line)

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