Useful Websites

Crisis Numbers

These numbers are available 24 hours a day, 7 days a week

Domestic Violence Line – 1800 656 463

Rape Crisis Helpline – 1800 424 017

Child Protection Helpline – 132 111

Federal Circuit Court and Family Court – 1300 352 000

Lifeline – 131 114

NSW Police – 000

Browse our useful links by the following categories:

Aboriginal and Torres Strait Islander


Commonwealth Ombudsman

Health Care Complaints Commission

NSW Ombudsman
1800 451 524 or 9286 1000

Office of the Legal Services Commissioner
(02) 9377 1800 or 1800 242 958

National Police Accountability Network – Police Accountability Project

Culturally and Linguistically Diverse

Multicultural NSW
Interpreting & Translations: 1300 651 500, other inquires: (02) 8255 6767

Immigrant Women’s Speakout
(02) 9635 8022

Immigration Advice & Rights Centre
Telephone advice: (02) 8234 0799 or by appointment: (02) 8234 0700

Immigration Service – Legal Aid NSW
(02) 9219 5790

Refugee Advice & Casework Service
Telephone advice: (02) 9114 1600 or  by appointment: (02) 9114 1600

Services for Treatment and Rehabilitation of Torture and Trauma Services (STARTTS)
(02) 9794 1900

Translating and Interpreting Service (TIS National)
131 450

Transcultural Mental Health Centre
1800 648 911 or (02) 9912 3851

My Blue Sky
Online resource aimed at preventing and addressing forced marriage

Counselling and Support Services

Child and Adolescent Sexual Assault Counsellors

Community Health Centres

Deaf Society of NSW
Support services and Mental Health services for Deaf people

Kids Helpline
1800 55 1800

Gay and Lesbian Counselling Service
(02) 8594 9555 or 1800 65 2010 or QLife: 1800 18 45 27 (3pm – Midnight)

131 114

National Sexual Assault, Family & Domestic Violence Counselling Line
1800 737 732 (24 hours)

Transcultural Mental Health Centre
1800 648 911 or (02) 9912 3851

Victims Services
1800 633 063 or (02) 8688 5511 (Sydney)

Women’s Health Centres

Child Protection

Discrimination and Employment

See also “Legal Services”

Anti-Discrimination NSW

Australian Human Rights Commission

Fair Work Commission

Fair Work Ombudsman

Gendered Violence & Work – UNSW

LawAssist – Employment Rights

Supporting Working Parents – Australian Human Rights Commission & Australian Government
A website that provides resources such as quick guides, top tips and comprehensive guides for both employers and employees

Unions NSW

Domestic Violence

See also “Housing and Refuge Accommodation” and “Safety Planning”

National Sexual Assault, Family & Domestic Violence Counselling Line
1800 737 732 (24 hours)

Another Closet (Same Sex Domestic Violence) – ACON

Free legal online information service for community workers

Australia’s National Research Organisation for Women’s Safety (ANROWS)

Domestic Violence Line
1800 656 463

Domestic Violence – NSW Government website

Domestic violence resources – LIAC
List of DV resources for community service providers

“It’s time to talk” – WLS NSW
Domestic Violence Toolkit for GPs in NSW

Family Safety in Auslan Domestic Violence – Deaf Society NSW

Gendered Violence Research Network (UNSW)

Justice Journey website

“Living without Violence” Toolkit – Community Legal Centres NSW
A series of information sheets on a range of legal issues for people who have experienced domestic violence.

Safe Relationships Project (Court Assistance Scheme) – Inner City Legal Centre
(02) 9332 1966 or 1800 244 481

Guide to Apprehended Violence Orders – LawAssist

NSW Local Courts
Information about Domestic Violence and Apprehended Violence Orders

NSW Police
Information about Domestic and Family Violence

Victims Service NSW
1800 633 063 or (02) 8688 5511 (Sydney)

Victims of Crime Clearinghouse
An online database of journal articles, reports, papers, books, and other publications focusing on issues that affect victims of crime.

Women’s Domestic Violence Court Advocacy Services
Court support for women seeking help and information about how to get protection from the court from domestic violence.
1800 WDVCAS (1800 938 227)

Family Dispute Resolution and Mediation

Best for kids – Legal Aid NSW
Legal information for young people and their families

Community Justice Centres

Family Relationships Centres
1800 050 321

Family Law

See also “Family Dispute Resolution and Mediation Services” and “International Child Abduction and Overseas Travel With Children”

Attorney General’s Department
Includes information about the family law system including family relationship services, marriage, superannuation and international child abduction.

Assest stocktake calculator – ASIC’s MoneySmart

Australian Children’s Contact Services Association

Australian Family Relationships Clearinghouse

Child Support
131 272

Child Support Service – Legal Aid NSW

Divorce and Separation Financial Checklist  – ASIC’s MoneySmart

Family Advocacy and Support Service (FASS) – Legal Aid NSW
Specialist family violence service that provides legal and social support services to clients affected by family violence in the family law courts

Federal Circuit Court of Australia and Family Court of Australia
Family Law Courts
1300 352 000

Family Law Foolkit
A collection of legal resources and information. 

Legal Aid NSW – Family Law

Legal Information Access Centre (LIAC) – State Library
Extensive plain-language information about family law

Property Settlement Workbook – Shoalcoast Community Legal Centre

Freedom of Information, Access to Personal Information and Privacy

General Legal Information and Resources

Attorney General’s Department (Commonwealth)
Access contacts for support organisations and other contacts available for assistance with family law matters, discrimination or human rights.

Legal information in plain language.

A collection of legal resources and information. 

Plain language law search – Law and Justice Foundation
Online plain language legal information.

Online database of legal terms, explained in plain language.

Legal Information Access Centre (LIAC) – State Library
Extensive plain-language information about the law

NSW Ombudsman 
1800 451 524 or (02) 9286 1000

Housing and Refuge Accommodation

See also “Legal Services”

Homelessness information and referral (24 hours, 7 days a week)
1800 152 152

Domestic Violence Line
Referrals to women’s refuges
1800 65 64 63 (24hours)

Housing NSW
1300 468 746

Tenants Union of NSW (and Tenants Advice and Advocacy Services)

Youth Emergency Accommodation Line
(02) 9318 1531 or 1800 42 48 30

International Child Abduction and Overseas Travel With Children

See also “Family Law”

Attorney General’s Department (Commonwealth)
Includes information about international child abduction including contacts.

The Family Law Kit – Australian Federal Police
Includes information about Family Law Watchlist & Recovery Orders

Australian Passports Office

Hague Convention on the Civil Aspects of International Child Abduction

International Social Service

Federal Circuit Court of Australia and Family Court of Australia
Family Law Courts. Includes an out-of-hours service for emergencies where there is a risk that a child may be taken out of the country before the next working day.
1300 352 000

Legal Services

Community Legal Centres Directory – National Association of Community Legal Centres

1300 888 529

NSW Department of Justice

Solicitor Referral Service – Law Society of NSW
(02) 9926 0300 or 1800 422 713

Legal Aid NSW

Office of the Legal Services Commissioner
Complaints about lawyers 
(02) 9377 1800 or 1800 242 958

Women’s Legal Services Australia
Women’s Legal Services in other States

Lesbian, Gay, Bisexual, Trans, Intersex and Queer (LGBTIQ)

Another Closet – Same Sex Domestic Violence (ACON)

Safe Relationships Project – Inner City Legal Centre
9332 1966 or 1800 244 481

Lesbian & Gay Anti-Violence Project – ACON

NSW Gay and Lesbian Rights Lobby
Includes information about relationships, parenting and workplace rights

The Gender Centre

Organisation Intersex International (OII) Australia

“Talking Turkey” – Inner City Legal Centre
A legal guide for lesbian, gay, bisexual, transgender, intersex and queer parents and donors in New South Wales


Community Restorative Centre (CRC)
A NSW community organisation dedicated to supporting people affected by the criminal justice system

Council for Civil Liberties

Justice Action

SHINE for Kids
Supports children with a parent in the criminal justice system 

Women In Prison Advocacy Network (WIPAN)

Reproductive Rights

Safety Planning

See also “Technology abuse”

Safety Planning – 1800 RESPECT

Women’s Safety Tip Sheets – Staying Home Leaving Violence Blacktown (WASH House)

Sexual Assault

Also see “Counselling and Support Services” and “Child Protection”

Australian Centre for the Study of Sexual Assault

National Sexual Assault, Family & Domestic Violence Counselling Line
1800 737 732 (24 hours)

Information about sexual assault – NSW Police

Help for Victims of Sexual Assault– NSW Justice

Rape Crisis Centre
1800 424 017

Royal Commission into Institutional Responses to Child Sexual Abuse

Sexual assault services – NSW Health

Technology abuse

Australian Cybercrime Online Reporting Network (ACORN)
The ACORN is a national policing initiative of the Commonwealth, State and Territory governments. Not for reporting Domestic/Family Violence. 

eSafety Women – Office of the Children’s eSafety Commissioner
Cyber safety information for women

SmartSafe – Domestic Violence Resource Centre (Victoria)
Technology abuse and safety information. Includes ReCharge: national tech safety hub, with legal guides for each state of Australia

Safety Net: National Safe & Strategic Technology Project (USA)
Resources to help victims and agencies respond effectively to technology abuse

Technology Safety Australia – WESNET
Women’s Online Safety & Privacy Toolkit

Technology safety planning – Domestic Violence Resource Centre (Victoria)

Digital Trust (USA)
Helping people experiencing: Digital Abuse, Cyberbullying, Harassment, Stalking and Trolling

Translation and Interpreting Services

See also “Culturally and Linguistically Diverse”

Deaf Society of NSW

Multicultural NSW
Interpreting & Translations: 1300 651 500, other inquires: (02) 8255 6767

National Relay Service
Phone services for people who are deaf, or have a hearing or speech impairment 
TTY/Voice: 133 677
Speak and Listen: 1300 555 727

Translating and Interpreting Service (National)
131 450

Women's Organisations and Women's Rights

Equality Rights Alliance

Older Women’s Network

“A Guide for Women living with HIV in NSW” – Human Rights Aids Legal Centre (HALC)

Office for Women (Federal)

Women NSW

Women’s Electoral Lobby (WEL)

Women Lawyers’ Association of NSW

Women’s Legal Services Australia

Central gateway to information and resources on the promotion of gender equality and the empowerment of women throughout the United Nations system

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