Free interpreters can be provided over the phone or in person when you contact Sexual Assault Services, police, and other health and legal services.

Call 131 450 – TIS (Translating and Interpreting Service) or have someone help you.

TIS will need to know which service you need to call and your name. They do not need to know why you are calling them.

Most legal and health services will call you back with an interpreter when one is available.

Assistance for deaf or hearing impaired

Many services can use the National Relay Service or can book face-to-face Auslan Interpreters through various agencies including the Deaf Society of NSW and National Auslan Interpreter Booking Service (NABS).

National Relay Service and Deaf Society of NSW details can be found below.

1800 RESPECT also offer online counselling for victims who are unable to speak to their service over the phone.

In this section:

NSW Police

For urgent assistance or to report a crime

000 or 106 (TTY)

131 444 or (02) 9211 3776 (TTY) (general enquiries)

1800 333 000 (Crime Stoppers)

1800 622 571 (Complaints)


Crisis counselling 24 hours a day, 7 days a week

13 11 14

NSW Rape Crisis Centre

24-hour, 7-day service providing support and counselling for rape victims

1800 424 017

1800 RESPECT (National)

24-hour, 7-day service providing counselling for sexual assault, domestic and family violence. Online counselling also available

1800 737 732

Domestic Violence Line (NSW)

24-hour, 7-day emergency, referral and counselling line for persons experiencing domestic violence. Domestic Violence Line makes referrals to women’s refuges, family support services, counselling, the police and courts, lawyers and hospitals. It helps with transport, emergency accommodation and other relevant support

1800 656 463 or 1800 671 442 (TTY)

Child Protection Help Line

To report suspected child abuse or neglect 24 hours

132 111
Kids Help Line

Free, 24-hour counselling service for young people aged 5-25 years. Email or web counselling available

1800 551 800


A 24-hour state-wide, Homelessness service

1800 152 152
Victims Services

Victims of sexual assault and other violent crimes can make claims for financial assistance and get free counselling

1800 633 063

(02) 8688 5511

1800 019 123 (Aboriginal contact line)


Women’s Legal Service NSW

Women’s Legal Advice Line

NSW service providing free confidential legal advice and representation, resources and referrals to women experiencing domestic violence, sexual assault, family law and other legal issues

(02) 8745 6988 or
1800 801 501 (rural freecall)
Indigenous Women’s Legal Contact Line (WLS NSW)

Free confidential legal information, advice and referrals for Aboriginal and Torres Strait Islander women in NSW

(02) 8745 6977 or
1800 639 784 (rural freecall)
Indigenous Women’s Legal Program webpage
Domestic Violence Legal Advice Line (WLS NSW)

NSW service providing free confidential legal advice and representation, resources and referrals to women experiencing domestic violence

(02) 8745 6999 or
1800 810 784 (rural freecall)
Domestic Violence Legal Service webpage
Working Women’s Legal Service (WLS NSW)

Free confidential legal advice about sexual harassment and discrimination at work in NSW

(02) 8745 6954
Working Women’s Legal Service webpage
Community Legal Centres

Call LawAccess or visit the CLC website to find your nearest community legal centre in NSW. There are specialist and local area centres

1300 888 529 (LawAccess)
National Children’s and Youth Law Centre

An independent, non-profit organisation working for and in support of children and young people, their rights and access to justice

(02) 9385 9588


Legal information on topics relevant to children and young people in an easy to read format

(02) 9385 9588

Inner City Legal Centre

Specialist legal advice for the LGBTIQ community and sex workers

(02) 9332 1966 or

1800 244 481

Immigration Advice & Rights Centre

Specialist legal advice about immigration and refugee law

(02) 8234 0799 (advice)

(02) 8234 0700 (appointments and enquiries)

Legal Aid NSW

There are Legal Aid offices throughout NSW, call to find your nearest one. They provide representation based on income (means tested) and type of matter (merit)

1300 888 529 (LawAccess)

Legal Aid NSW SACP Unit

Specialist victims’ legal service providing legal advice and representation to help protect the privacy of counselling notes and other confidential therapeutic records in criminal proceedings involving sexual offences


Free legal information, advice and referrals

1300 888 529

Royal Commission into Institutional Responses to Child Sexual Abuse

The Royal Commission investigating how institutions like schools, churches and sporting groups responded to allegations of child sexual abuse
Knowmore Legal Service

Independent service giving free legal advice to people who are considering telling their story or providing information to the Royal Commission

1800 605 762


Witness Assistance Services (DPP)

Assistance and support for victims of crime and vulnerable prosecution witnesses going to court. Priority is given to victims of sexual assault and domestic violence

1800 814 534

(02) 9285 8646 (TTY)

Immigrant Women’s Speakout

9.30am – 5pm Monday to Friday. Offers a range of services to women of non- English speaking background including information, advocacy and referral services

(02) 9635 8022

Acon’s Community Safety and Social (02) 9206 2000 or
1800 063 060
Inclusion Project

10am – 6pm Monday to Friday. Support for gay and lesbian persons experiencing domestic violence

(02) 9283 2088 (TTY)

Sex Workers Outreach Project (SWOP)

Education and health promotion for sex workers in NSW

(02) 9206 2166 or 1800 622 902

Translating and Interpreting Service (TIS)

Interpreting for people whose first language is not English

131 450

National Relay Service

24-hour service relaying information for deaf and speech impaired persons.

There are special contacts available for emergency services – see website for more information

TTY/voice calls 133 677

Speak & Listen 1300 555 727

SMS relay 0423 677 767

Deaf Society NSW

Support, advocacy, referral and interpreting for people who are deaf

(02) 8833 3600 or (02) 8833 3691 (TTY)

People with Disability

Support, advocacy and referral for people with disability

1800 422 015 or 1800 422 016 (TTY)

Sex Workers Outreach Project

Provides sexual health information and support to sex workers in NSW

1800 622 902


NSW Health Sexual Assault Services

Free services including information, crisis counselling, medical care and forensic examination and ongoing counselling and support groups

For your local service contact your nearest major public hospital.

Women’s Health Centres

Find your nearest women’s health centre for counselling, groups, and other health services

(02) 9560 0866

CASAC (Child and Adolescent Sexual Assault Counselling) Inc

Peak body for community based services providing Child Sexual Assault counselling and support services to children, young people and adults, and their non- offending family members

(02) 9750 0500

ASCA (Adults Surviving Child Abuse)

Services for adults who have experienced child abuse and trauma including a support line, information and resources

1300 657 380

Translate »